Ryugujo Spa Hotel Mikazuki Partners with Pudu Robotics to Explore the Beauty of Traditional Japanese Style Merged with Cutting-Edge Technology
Ryugujo Spa Hotel Mikazuki is one of the largest hot spring hotels in the Kanto region. As customer demand continues to grow, the hotel faces increasing expectations for operational efficiency and service quality. To address these challenges, the hotel has introduced Bella and CC1 robots. Bella handles food delivery and tray collection in the buffet restaurant, while CC1 takes charge of cleaning the floors, completing what was once a two-hour manual task in just 20 minutes, significantly reducing the workload for staff. By collaborating with Pudu Robotics, Ryugujo Spa Hotel Mikazuki aims to create unforgettable memories for every guest through technological innovation.
Ryugujo Spa Hotel Mikazuki is committed to delivering exceptional service and creating lasting memories for every guest. With increasing foot traffic, the hotel service faces unprecedented challenges. To cope with this pressure, the hotel has explored the ingenious fusion of cutting-edge technology and traditional Japanese aesthetics in recent years, aiming to continuously enhance service efficiency and quality. This collaboration with Pudu Robotics has brought Bella and CC1 into service.
Bella, with its adorable cat-like design and hotel-customized kimono styling, has become a striking feature in the restaurant. Equipped with four large-capacity trays, Bella boasts advanced autonomous navigation and obstacle avoidance technology. With simple touchscreen controls, it can navigate smoothly through the buffet, allowing guests to easily return used dishes, which significantly alleviates staff stress during peak times.
CC1 is an efficient assistant for the hotel’s cleaning needs, capable of handling multiple floor-cleaning tasks. What previously required two hours of staff time to clean the large dining area is now completed by CC1 in just 20 minutes, enabling workers to achieve a more effective cleaning routine in less time. Staff members have praised it as “the most user-friendly cleaning robot I’ve ever used.”
With the support of Pudu Robotics, Ryugujo Spa Hotel Mikazuki can more effectively allocate human resources, easing employee workload and providing them with more time to engage with guests, thereby offering more detailed and attentive service. This transformation not only enhances employee job satisfaction but also provides guests with a more comfortable and enjoyable stay.
Testimonial
The operation of Bella and CC1 is very simple; anyone can master it in one go. Since their introduction, I’ve been able to utilize my time more effectively, and I’m very satisfied with this.
